Conditions Générales de Vente (also serving as Terms of Use) — Last updated: August 15, 2026
Working draft pending legal review. Bracketed fields [À COMPLÉTER : …] are intentionally left visible until completed. This document is currently provided in English for all languages of the site; where a French original from the master skeleton is quoted, that French text prevails.
These Terms of Sale govern every sale of digital content (wedding stationery templates, digital files and Canva template links, hereinafter "the Products") concluded between [À COMPLÉTER : Nom] LLC, a limited liability company organized under the laws of New Mexico (United States), [adresse à compléter] ("the Seller") and any consumer ("the Customer") via the website vellumpage.com. Every order implies acceptance of these Terms, confirmed by a checkbox ticked before payment.
The Products are digital content supplied without any tangible medium: downloadable files ([À COMPLÉTER : formats — PDF, PNG…]) and/or Canva template links. Using the Canva templates requires a Canva account (the free plan is sufficient, unless stated otherwise on the product page). The essential characteristics, formats and compatibilities are described on each product page. The Products are supplied "as described"; no printing and no physical goods are delivered.
Prices are displayed in euros including all taxes (TTC). The applicable VAT is that of the Customer's country of residence, determined automatically at payment (Stripe Tax). The Seller reserves the right to change its prices; the applicable price is the one displayed at the time of the order.
Payment is made online via Stripe (bank card [À COMPLÉTER : + autres moyens activés — Apple Pay, etc.]). The order becomes final only once payment is confirmed. The validation button bears the words "Order with obligation to pay". A confirmation e-mail restating the contract, these Terms and the consents given is sent to the Customer (durable medium).
Delivery is immediate and exclusively digital: a download link and/or Canva template link is sent to the Customer's e-mail address and/or made available on the confirmation page, as soon as payment is validated. In case of non-receipt, the Customer contacts [À COMPLÉTER : e-mail support]; the Seller resends access free of charge.
In accordance with Article 16, point (m), of Directive 2011/83/EU (the Seller being established outside the EU, the Directive applies through the mandatory law of the Customer's country of residence — see Article 11), the 14-day right of withdrawal cannot be exercised for digital content supplied without a tangible medium where performance has begun with the Customer's prior express consent and acknowledgement of the loss of that right.
At checkout, the Customer ticks the following box (exact French wording of the master skeleton, followed by its English translation):
« Je demande l'exécution immédiate du contrat et l'accès au contenu numérique dès la validation de ma commande. Je reconnais qu'en téléchargeant ou en accédant au contenu avant la fin du délai de 14 jours, je perds mon droit de rétractation. »
"I request the immediate performance of the contract and access to the digital content as soon as my order is validated. I acknowledge that by downloading or accessing the content before the end of the 14-day period, I lose my right of withdrawal."
This consent and this acknowledgement are confirmed in the order confirmation e-mail. Absent this consent, access to the content is only opened at the expiry of the 14-day withdrawal period.
The Customer benefits from the legal guarantee of conformity applicable to digital content (Directive (EU) 2019/770, applicable as mandatory law of the Customer's country of residence — see Article 11). In case of a defective, unreadable or non-conforming file, the Seller corrects or replaces the Product free of charge, or failing that refunds the Customer. Contact: [À COMPLÉTER : e-mail support].
The Products are licensed for personal use (see the Product Use License, an integral part of these Terms). No intellectual property rights are transferred.
The Seller is not liable for: (i) the temporary unavailability of the Canva platform, a third-party service governed by its own terms; (ii) the result of prints made by the Customer or by a third-party printer (colours, formats, paper); (iii) any use of the Products that does not comply with the license.
The processing of personal data is described in the Privacy Policy.
These Terms are governed by the law of the State of New Mexico (United States), where the Seller is established. However, this choice of law does not deprive the consumer Customer residing in the European Union (or in Norway) of the protection of the mandatory — public-policy — consumer-law provisions of their country of habitual residence (Regulation (EC) No 593/2008 "Rome I", Art. 6), in particular the right of withdrawal, the legal guarantees of conformity and the protection against unfair terms, which apply in any event.
The Seller and the Customer will first seek an amicable solution (contact: [À COMPLÉTER : e-mail support], reply within [À COMPLÉTER : ex. 14] days). Failing that, the consumer Customer residing in the EU may bring proceedings before the courts of their own country of residence (Regulation (EU) No 1215/2012 "Brussels I bis", Arts. 17 to 19); no clause herein may deprive them of this, and no mandatory arbitration clause is enforceable against them. Any action brought by the Seller against an EU consumer Customer may only be brought before the courts of the Customer's State of residence.